Craven Hotel, London

I had a mixed experience at the hotel. The rooms were disappointing with tiny spaces, poor soundproofing, and limited practicality. The service, however, was commendable thanks to the helpful and friendly staff. The location was convenient, close to transportation options and attractions. The dining experience had its shortcomings, but the food quality was acceptable. Overall, a stay with some ups and downs.

The hotel is ideally situated near Hyde Park, making it a great choice for a short business trip or tourism exploration. The rooms, though not as clean as expected, provide basic amenities like a desk, chair, and TV. The staff's helpfulness stands out, but some confusion over payment marred the experience. The dining options were decent, offering hot and cold food, and the location near Lancaster Gate Underground station is convenient.

The hotel room had a strong unpleasant smell, mainly of cat urine, but since I only stayed for one night, it was bearable. The furnishings looked tired, and the room seemed smaller than expected based on the online images.

My stay at the hotel was a mixed experience. The rooms, unfortunately, were very shabby and outdated, lacking proper temperature control and spacious showers suitable for adult guests, especially international visitors. Moreover, there was an odd smell lingering in the room. On the bright side, the hotel had excellent customer service and was very helpful when I encountered an issue with my room, despite some confusion about payment. The location of the hotel was ideal, being in a calm neighborhood close to the central tube station, making it convenient for sightseeing and accessing transportation options. The dining experience, while of a good standard, lacked diversity in options, with the breakfast missing some key elements like fruits. The facilities were satisfactory, but not outstanding. In terms of value for money, considering the price for an overnight stay, the hotel could be a decent choice, especially for short stays or those needing easy access to transportation.

The hotel location is great, with easy access to the park and underground, making it ideal for tourists. The rooms were cramped and had some cleanliness issues, but the plentiful and tasty breakfast buffet was a pleasant surprise. The staff was attentive at breakfast and helpful at reception. The dining experience in the ground floor canteen was satisfactory, offering a good choice of hot and cold food. The Wi-Fi had security restrictions, limiting email access, which was a drawback.

The hotel's key selling feature is its great location near excellent transport links and a short walk to Hyde Park. The room, although tiny and challenging to access on the third floor, offered a nice view next to the window overlooking the heating system. The service from the staff, particularly regarding Paddington and Royal Albert Hall, was polite and helpful. The location, in a quiet part of London and a stone's throw from Lancaster Gate Tube station, was perfect for our plans. The dining experience, while okay, was consistent each day, and the creamer was off with a slight smell in the bathroom. Overall, the hotel provided everything we needed at a great price with adequate breakfast options and a newly refurbished building.

The hotel had a TV in the room, but it was impossible to watch and lacked blinds, making it feel small. On the positive side, the location was perfect for the city with ample parking opportunities. However, the service was marred by issues with payment processing, leading to unnecessary inconveniences.